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Allow camera access when your phone asks, then tap Try again in the scanner. Hold the phone steady about 3–6 feet from the plate and let it focus before capturing. Good light makes a big difference at night.

Check the tag list for typos or a missing state. Spaces and symbols are ignored, so ABC-1234 and ABC1234 match. You can rescan a tag as many times as you like.

Owners and admins can register a vehicle by hand or upload a file. Columns are matched automatically, and you can add your own extra fields for anything specific to your property.

Invite them from the Members page, then choose which details they may see. Scanners only see registered or not registered unless you share more.

Your first 7 days are free with no card. After that, subscribe from the Billing page to open the secure payment page, download invoices or cancel anytime.